Side Street Shop will process Credit Card Payments online or Side Street Shop will verify and accept the Credit Card information and you may process the charge manually using your in-store merchant account. Credit Card information is viewable within a secure web page on your Side Street Shop BEMA (back end management application).

PayPal orders are taken and a link is provided to your customers where they authorize funds to be sent to you from their PayPal account. All you need is an active PayPal account. Side Street Shop process all information required allowing your customer to complete the transaction via PayPal.

I don't have a merchant account. Can Side Street Shop help me get one?
YES

Side Street Shop has a variety of online participating Merchant and Financial institutions that are ready to help you get a Merchant Account. You may use your own Bank or Merchant account. Side Street Shop will provides a list of acceptable Gateway Companies authorized by Side Street Shop. If your Merchant or Financial Institution does not use one of our Gateway companies, contact Side Street Shop and we will attempt to add them to our ever growing list.

Side Street Shop provides a secure online application form to apply with any of our approved providers. When approved, you will receive the password information from your provider that you enter into your Side Street Shop. You may change any merchant account/Gateway provider information at any time.

Current Authorized Gateway Companies

Plug N Pay
VeriSign/CyberCash
Authorize.net
LinkPoint
ViaKlix
eProcessingNetwork
BluePay

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What about hosting? Is it included in the cost?
YES

Hosting is included in the cost of each package. Any additional charges if applicable are listed below.

Basic Hosting 500 mb traffic 30 mb storage 1 domain name 1 email address	Commercial Hosting 1 gig traffic 50 mb storage 1 domain name 1 email address
Additional Services
1 gig traffic	$10.00
1 email box	$3.00 per month
50 mb storage	$10.00
domain registration	$35.00
parked domain	$5.00 per month

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How long is my commitment to Side Street Shop?
30 Days

During the sign up process you will be asked to agree to our terms and conditions. You may cancel your Side Street Shop at anytime. Your billing begins upon completion of the sign up process. You may begin the setup of Side Street Shop the moment you join and start selling right away.
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Can I use my own domain name (www.myshop.com) as my Side Street Shop web address?
YES

• Use your own domain name (www.myshop.com)
• Use a FREE sidestreetshop.com domain name (www.myshop.sidestreetshop.com)


Side Street Shop is designed to function as your entire web site. You may use your own domain name or you may acquire a FREE sidestreetshop.com domain name. If you currently have a web site and are using your domain name for that you may want to link to Side Street Shop for the features. Acquire an available Side Street Shop name during the sign up process for this purpose.
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Can my Side Street Shop be submitted to the Search Engines?
YES

Side Street Shop allows you to add Search Engine Key Word & Descriptions directly into your Side Street Shop. Simply enter your Key Words & Descriptions and your Side Street Shop is ready for submission.

Side Street Shop also provides several Search Engine Submission Packages to help you obtain Search Engine placement.
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What security features does Side Street Shop use?


• SSL encryption (128 encryption)
• Secure Credit Card Viewing


Side Street Shop has the security you need to accept Credit Card payments online. We provide high encryption for the best protection. Credit Card information is never sent via email, it is viewed within a secure web site.
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How easy is it to manage my shop. Do I need to know HTML or hire a Web Developer?
Managing your shop is easy and there is no need to hire a Web Developer.

• 24 hour a day updating capabilities
• Live instant updating
• NO HTML or Programming necessary


Unlike other shopping cart providers, Side Street Shop provides you with a live BEMA (back end management application) that allows you to update your Side Street Shop 24 hours a day. Add a new product, change the homepage or any crucial information instantly. All you need is a newer browser and access to the Internet.

Side Street Shop provides an enormous amount of update options. It is designed to make updating your Side Street Shop as easy and fast as possible.

Online Help is available for each section of your BEMA.

Some Features
• Shipping and Handling Fees (store wide and per product) - (shipping markup from cost, handling fees, flat shipping overwrites) - (domestic and international calculations) - (live shipping from UPS and USPS servers) - (packages, oversized, letter, etc.) - (multiple shipping options, USPS Priority, UPS Next Day, etc.)
• Product Pricing (regular pricing) - (sale price with date range for instant on/off of sale items) - (coupons, dollar or % off or free product or shipping with minimum order amounts)
• Inventory Control (can count down product orders and automatically remove product from Side Street Shop)
• Image Processing (Side Street Shop will automatically process your images and create all the necessary sizes like thumbnails and larger images instantly)
• Page Content Changes (Homepage, Contact Page, Policies Page, About Your Company Page) are all updated through your BEMA. You may simply type in the text and upload the images you want to display on your pages or you can get creative and add your own HTML code. It's up to you and can be updating anytime.
• Many more. . .
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What will my Side Street Shop look like?


• Choose from available templates (many more added every week)
• Custom Layout (select custom and Side Street Shop will help you add your custom layout to your Side Street Shop (fees will be quoted on an individual basis prior to building a custom layout)
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Will Side Street Shop be adding new features?
YES

• eBay Auction Interface (http://www.auctionloader.com)
• Gift Certificates
• Mass Email System (to your customers only)
• Additional Web Pages (using Side Street Shop's Homepage Element technology)


Side Street Shop is continually upgrading and improving the Side Street Shop environment. As a Side Street Shop user you automatically receive all upgrades. Side Street Shop will provide new "Add On" features. As they become available you will review and purchase the products to your Side Street Shop. Add On Features are priced separately and you may turn them on or off each month to fit your needs.
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What is a Side Street Shop Affiliate?


• Get Paid $4.65 per each new Side Street Shop User that Signs up under your Affiliate Banner.
• Every Side Street Shop User is automatically an Affiliate and has your Banner at the bottom of your Side Street Shop.
• Becoming a Side Street Shop Affiliate is FREE.


Every Side Street Shop has a Logo Link that identifies your Affiliation. When anyone clicks on your Logo Link and joins Side Street Shop, Side Street Shop will pay YOU $4.65 every month as long as the user remains active.

Don't have a web site? As a Side Street Shop Affiliate, you will automatically receive your own Side Street Shop sign up location to use. This address (www.sidestreetshop.com/you) will identify you and you receive payment for all Side Street Shop users joining from your Side Street Shop location.

Please contact a Side Street Shop customer service representative with any questions or comments toll free at: 800-924-1954.

Side Street Shop provides an online help guide throughout the Sign Up process. Please click the Help Icon on any page for answers to questions you may regarding your Side Street Shop.

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Can I display my products without the shopping cart?


• Side Street Shop is designed so that you can turn off the shopping cart feature at anytime. Your products will display without an "add to cart" button.
• Individual products can be displayed without the "add to cart" button while the shopping cart is turned on.

Good Selling,

Side Street Shop